Problems are servants. They help you grow and lead to better things, both professionally and also in personal life. To resist/ avoid them is to avoid growth and progress. Embrace and get the best from the challenges in front of you. And understand that the only people with no problems are infants and those dead.

A dissatisfied customer yelling at you might seem like a problem. But to a person thinking like a leader, that scenario is also an opportunity to improve the organisation’s processes to ensure that it doesn’t happen again. So the problem taken in the right spirit has actually helped the company.

An inter-personal conflict at work or in a social group can seem like a problem. But once again if you think like a leader and use that circumstance to improve understanding, communication and thus enrich the relationship, the problem has actually made you better. It has been fodder for your growth and served you nicely.

A serious illness in family, a divorce or the loss of a dear one, appears as a serious unbearable problem. But these situations bring out the moral strength you, compassion and wisdom. They have made me the man I am.

Problems reveal genius. World-class organisations or people develop culture to see problems as opportunities for improvement. A mistake is a mistake only if you make it twice. And world class human beings use their failure s to bring them closer to new successes. They don’t see problems. They see possibilities. They see opportunities. And that’s what makes them great.